CRM Analyst

Company: VirtualVocations
Location: Arvada
Posted on: November 8, 2024

Job Description:

A company is looking for a CRM Analyst to manage and optimize customer relationship management systems.

Key Responsibilities:

Leverage analytical skills to provide actionable insights from CRM data
Collaborate with stakeholders to identify and implement process improvements
Serve as a CRM subject matter expert and mentor junior team members

Required Qualifications:

Bachelor's degree or equivalent experience
3+ years of experience with CRM configuration and management
Experience with Agile and SCRUM methodologies
Proficiency in using Jira/Confluence for documentation
Familiarity with SugarCRM or similar CRM platforms (e.g., Salesforce, Microsoft Dynamics)

Keywords: VirtualVocations, Colorado Springs , CRM Analyst, Professions , Arvada, Colorado

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