Service Advisor

Company: Mike Maroone Automotive
Location: Colorado Springs
Posted on: April 1, 2025

Job Description:

At Mike Maroone Automotive you'll find a great place to work that is centered on a culture of caring - for our associates, our customers and our community. We are looking for career-minded, highly motivated individuals to join our team. We provide training, a performance-based pay package, comprehensive benefits and the opportunity to excel in a supportive environment.

If this sounds good to you, we have an opening for an experienced Automotive Service Advisor.

The Service Advisor is the primary point-of-contact for customers having their vehicles serviced at the dealership.

Your Day-to Day

• Schedules service appointments by gathering as much information on the needed repairs as possible.
• Greets customers on the Service Drive, performs a vehicle walk around and properly documents customer concerns for the technicians.
• Keeps customers informed on needed repairs, changes in cost quotes and the time vehicles will be ready for pick up.
• Completes an active delivery at the time of customer pick-up, reviews all work performed and goes over the final bill.
• Maintains excellent customer service scores.
• Updates job knowledge by participating in educational opportunities provided by the company/manufacturer.Should You Apply?If you have all the skills below, drop what you're doing right now and apply. If you have some of the skills, we still want to hear from you.
  • At least one year of previous automotive service experience, GM background a plus.
  • DMS proficiency, preferably DealerTrack.
  • Outstanding organization and follow-up skills.
  • Desire to provide a high level of customer service.
  • Excellent interpersonal and communication skills.
  • Must be goal-driven and have a strong desire to succeed.
  • Must be able to pass a pre-employment background check and drug test. What We Offer
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Company-Paid Life Insurance
    • Voluntary Life Insurance
    • Short- and Long-Term Disability
    • Supplemental Health
    • 401(k) With Company Match
    • Paid Vacation, Holiday and Sick
    • Associate Discounts and more!Mike Maroone Automotive is an Equal Opportunity Employer. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
      
      Compensation details: 65000-102000 Yearly Salary
      
      
      
      PI413a7c7f62e3-37248-37193788

Keywords: Mike Maroone Automotive, Colorado Springs , Service Advisor, Other , Colorado Springs, Colorado