AI Customer Success Manager

Company: VirtualVocations
Location: Colorado Springs
Posted on: November 6, 2024

Job Description:

A company is looking for an AI-First L2 Customer Success Manager to enhance customer experiences through AI-driven solutions.

Key Responsibilities

Leverage AI for efficient issue resolution and personalized customer interactions
Enhance product engagement through AI-driven recommendations and user experience personalization
Increase customer retention and drive growth by optimizing success strategies and upselling opportunities

Required Qualifications

At least 2 years of customer success experience in the B2B software industry
Previous experience working with GenAI tools (e.g., ChatGPT, Claude, Bard)

Keywords: VirtualVocations, Colorado Springs , AI Customer Success Manager, Executive , Colorado Springs, Colorado

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