Customer Solutions Engineer

Company: VirtualVocations
Location: Pueblo
Posted on: November 8, 2024

Job Description:

A company is looking for a Customer Solutions Engineer to guide customers and provide tailored solutions for maximizing their experience.
Key Responsibilities

Master product knowledge and features through hands-on exploration
Provide technical guidance on setup configurations and best practices
Analyze customer usage to identify areas for improvement and collaborate with teams for enhancements

Required Qualifications

3+ years of experience in a technical support, solutions engineering, or similar customer-facing role
Hands-on experience with product integrations and system configurations
Familiarity with systems like Classlink, Clever, or similar platforms
Proven ability to collaborate cross-functionally with product and engineering teams

Keywords: VirtualVocations, Colorado Springs , Customer Solutions Engineer, Engineering , Pueblo, Colorado

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